Shipping

Free Shipping and Added Services

Ground shipping is included free of charge for delivery to the contiguous United States (lower 48 states not including Alaska and Hawaii). We will ship to Hawaii and Alaska but you will need to contact our customer service for rates. If you are in the contiguous United States and require quicker shipping than the free ground shipping we offer, please contact customer service for additional charges and rates.

We do not offer services to any international locations at this time.

 

Shipping Information and Expected Free Delivery Times

Our business hours are 9:00 am to 5:30 pm, Monday thru Friday, Mountain Time
Orders received on weekends or holidays will ship the next business day.

Most products are in stock and most orders received by 5:00 p.m. Mountain Time are shipped the same day.  Special orders, large orders, or out-of-stock orders may require additional time in which case someone from customer service will contact you with expected shipping information.  We ship from our production facility in Denver, Colorado and shipping times may vary depending on your location. However, most locations can expect delivery within 1 to 4 days of shipping.  See the map below for expected delivery times. We utilize Fedex Ground on most occasions so please provide us a physical address. We cannot ship to PO Boxes.

Shipping Disclaimer – Expedited Services

Please note that FedEx and UPS expedited shipping services are non-refundable, even in the event of delays. While Plotter Paper Direct will make every effort to ship orders the same day when placed before our shipping cut-off time, transit times are ultimately subject to carrier operations.

Delays can occasionally occur due to weather, logistics, or other factors beyond our control, and unfortunately, FedEx and UPS do not offer refunds for expedited shipments impacted by such delays.

We appreciate your understanding and are always here to assist with any shipping-related questions or concerns.